Emailing Groups in Blackboard

Emailing groups in BlackboardOne of the SUNY JCC professors had a question about sending an email to the groups she created in her Blackboard course. Apparently, the select groups option from the email tools does not work as advertised. Well, there is another way to do it as we try to determine the problem with the email tool.

Here are the steps you need:

  1. Log into your Blackboard Course.
  2. Expand the Users and Groups menu in the Course Management section.
  3. Select Groups.
  4. Move your cursor over a group name to access the menu to the right of the group name.
  5. Select Email from the options provided.
  6. Select users to send email to and move them to the selected column.
  7. Complete the fields for your email.
  8. Finally, click on the Submit button.

Blackboard instructions for sending group email.

If you need any assistance with these instructions, please contact us.


Stan Skrabut, Ed.D.

Stan is Director of Technology-Enhanced Instruction. He has over 20 years experience working as an instructional technologist and trainer. He has a master’s degree in computing technology in education and a doctorate in education specializing in instructional technology.

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One thought on “Emailing Groups in Blackboard

  1. The SUNY Helpdesk just got back to me and this is what they had to say, “The issue is that the groups are not currently available to students. To make the groups available: Users and Groups > Groups > click group’s options menu, right of group name > Edit Group > Under ‘Description’ box, change Group is visible to students to ‘Yes.'”

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